Privacy Policy
This privacy policy applies to masufloor.com, which is owned and operated by Masu Home Co., Ltd.
Masu Home Co., Ltd. is subject to the current data protection regulations, and all processing of personal information complies with current regulations. Masu Home Co., Ltd. is the data controller of the information that is recorded about you when you visit masufloor.com or buy services/products from us.
The purpose of this policy is to describe how we process personal information and to inform you of your rights.
If you have any questions or comments concerning the processing of your personal data, you are always welcome to contact us. You find our contact information in the final section.
Collecting personal information
When you use masufloor.com or contact us by email or telephone, Masu Home Co., Ltd. collects information in a variety of ways.
What information do we collect?
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Contact information, including your name, email address, postal address, telephone number and language
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Information about interests
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Purchasing history
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Transaction data
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Traffic data for use of the website
When do we collect it?
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When you visit the website
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When you complete a purchase in our web shop
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When you sign up for our newsletter
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When you communicate with us
What is the purpose of collecting and storing this information?
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Processing your purchase and delivering our service/product
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Administration of customer relations
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Sending out newsletters or other marketing material
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Any marketing campaign initiatives
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Replying to your queries and requests
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Statistics and analysis
Processing personal information
We always seek to minimise the processing of your personal information.
Our primary reason for processing your personal information is to fulfil agreements between you and Masu Home Co., Ltd.
We process your personal information with your consent, for example when you set up a user account in our web shop. Our legitimate interest in marketing, developing new and existing services and products, conducting analyses and obtaining statistical data about our customer segments, products and services is another reason for processing your personal information.
We only use your personal information to send you marketing material if you have given your prior express consent, unless current legislation and regulations allow us to contact you without your prior consent.
Our service depends on having correct and updated information. Therefore, we ask you to inform us about any relevant changes in your information. You find our contact information in the final section.
We verify that the personal information we process concerning you is not faulty or misleading. We also continuously keep your personal information updated.
We erase your personal information when it is no longer necessary for the purpose that was the reason for our processing. We may however continue to process your information in an anonymised form for longer.
You can revoke your consent at any time. If you do, we will delete your personal information. Please use the contact information in the final section of the policy or the unsubscribe link in one of the emails you receive from us.